Privacy Policy

Effective Date: April 14, 2025

Frozen Fire (“we,” “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website https://frozenfire.com/, use our services or otherwise engage with us.

Please read this policy carefully. By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Visit our website
• Fill out forms
• Subscribe to our newsletters
• Contact us via email or phone
• Use our services

The types of personal information we may collect include:

• Name
• Email address
• Phone Number
• Mailing address
• Company information
• Any other information you choose to provide

We may also collect non-personal information automatically through analytics tools such as Google Analytics. This may include:

• IP address
• Browser type and settings
• Device type and operating system
• Pages visited and actions taken on our site
• Time spent on pages and overall session duration
• Referring site or source (e.g., search engine, direct visit, etc.)
• General geographic location (e.g., city, region)

2. How We Use Your Information

We use the information we collect to:

1. Provide, operate and maintain our services
2. Improve, personalize and expand our website and offerings
3. Communicate with you, including for customer service and marketing
4. Send you updates, promotional materials and other information
5.  

3. Sharing Your Information

We do not sell your personal information. We may share your information with third parties only in the following circumstances:

• With service providers who perform services on your behalf
• When required by law or legal process
• To protect our rights, privacy, safety or property
• In connection with a business transfer (e.g., merger or acquisition)

4. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookie settings through your browser.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choice

Depending on your location, you may have the right to:

• Access or correct your personal information
• Request deletion of your information
• Opt out of certain data uses (e.g., marketing emails)

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and will be effective as soon as it is accessible.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Frozen Fire
[email protected]
3839 McKinney Ave, Ste 155-5115
Dallas, TX
75204-1488
214.745.3456